Legal

Privacy notice (KVKK)

This notice explains how your personal data is processed when you visit our website and when you contact us through it.

On this page
  1. Data controller
  2. When you visit the website
  3. When you contact us
  4. Maps and videos
  5. Transfer of personal data
  6. Your rights
  7. Applications

This is an English translation for information. In case of any difference, the Turkish text prevails.

This privacy notice has been prepared under Article 10 of the Turkish Personal Data Protection Law No. 6698 (“the Law”, KVKK) to inform visitors to the yasarortodonti.com website and people who contact us through it.

A separate privacy notice on the personal data of patients examined and treated at our practice is provided at the practice. The Patient Panel’s privacy notice is in the panel: Patient Panel privacy notice.

Data controller

Under the Law, the data controller is Uzm. Dt. Ahmet Yaşar, practising as a self-employed professional.

  • Address: Cumhuriyet Mah. Balcı Sk. Ayazmalı Plaza No: 2, Kat: 6, D: 9, 16210 Nilüfer / Bursa
  • Email: info@yasarortodonti.com
  • Phone: 0545 906 04 50

As a data controller, we are registered with the Data Controllers’ Registry Information System (VERBİS).

When you visit the website

Server logs. Our website’s server does not keep visit logs (access logs). When you connect to the website, your IP address is used technically so that the page can be delivered to your browser, but it is not recorded.

Only if an error occurs on the server (e.g. a page cannot be loaded) may technical information about that request (including the IP address) be written to an error log to fix the error. Error logs are kept at a limited size; as new ones arrive, the oldest are deleted automatically.

  • Purpose: To keep the website working and secure, and to fix technical errors.
  • Legal basis: Our legitimate interest, provided that it does not harm your fundamental rights and freedoms (Article 5/2-f of the Law).

Visit statistics. To see how often the pages of the website are visited, we use a statistics tool that runs on our own server and does not use cookies. This tool does not store your IP address or any information that identifies you; only aggregate numbers (e.g. how many times a page was viewed) can be seen. If the “Do Not Track” setting is on in your browser, your visit is not included in the statistics either.

Cookies. Our website does not use cookies. For details, see our cookie policy.

When you contact us

When you contact us by phone, WhatsApp or email, your name, phone number or email address and the content of your message are processed.

  • Purpose: To make appointments, answer your questions and communicate with you about your request.
  • Legal basis: It being necessary for the establishment of a contract (Article 5/2-c of the Law) and our legitimate interest (Article 5/2-f of the Law).

If you share information about your health in your message (e.g. photographs of your teeth), this information is special category personal data. It is processed by the dentist, who is under a duty of confidentiality, for the purpose of medical diagnosis and treatment (Article 6/3 of the Law).

WhatsApp. WhatsApp is a service provided by WhatsApp LLC (Meta); your messages are transmitted through this company’s servers abroad and are subject to the company’s own privacy policy. Sending health information such as photographs via WhatsApp is entirely your choice; if you prefer, you can share this information in person at the practice or by phone.

Online appointments. The “Online appointment” link on our website takes you to Doktortakvimi. The information you give there is subject to the privacy notice of the company providing that service; the information needed for your appointment (name, phone number, appointment date and time) is passed on to us.

Retention period: The information you share when contacting us is kept for as long as needed to respond to your request and for the periods required by the relevant legislation; at the end of that period it is deleted, destroyed or anonymised. If you start treatment with us, the patient privacy notice provided at the practice applies.

Maps and videos

The map (Google Maps) and videos (YouTube) on our website are loaded only when you click on them. As long as you do not click, no information is sent to these services.

When you open the map or a video, your browser connects to Google’s servers; information such as your IP address may be processed by Google, under its own privacy policy and abroad. Videos are loaded through “youtube-nocookie.com”, which reduces the use of cookies.

Transfer of personal data

  • Our website is hosted on our server in Türkiye.
  • Your personal data may be shared with authorised public institutions and organisations where required by law (Article 5/2-ç of the Law).
  • Transfers abroad take place only through the services mentioned above that you choose to use (WhatsApp, Google Maps, YouTube).
  • We do not use your personal data for advertising or marketing, and we do not sell it to third parties.

Your rights

Under Article 11 of the Law, by applying to the data controller you have the right to:

  1. Learn whether your personal data is processed,
  2. Request information if it has been processed,
  3. Learn the purpose of processing and whether it is used in line with that purpose,
  4. Know the third parties in Türkiye or abroad to whom it has been transferred,
  5. Request correction if it is incomplete or incorrect,
  6. Request its deletion or destruction under the conditions in Article 7 of the Law,
  7. Request that correction, deletion and destruction be notified to the third parties to whom the data was transferred,
  8. Object to a result against you arising from analysis exclusively by automated systems,
  9. Claim compensation if you suffer damage due to unlawful processing.

Applications

To exercise your rights, you can send your application in writing to our practice address or to info@yasarortodonti.com. Your application should include your name and surname, Turkish ID number (for foreigners, nationality and passport or ID number), address for notifications, email address and phone number if any, and the subject of your request.

Your application will be concluded free of charge within 30 days at the latest, depending on its nature. If the process requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If your application is rejected, if you find the answer insufficient or if no answer is given in time, you can file a complaint with the Personal Data Protection Board.